Do we accept returns? 

We do accept returns if you are not totally satisfied with the product. If you would like to return the order, please fill our online form here

Where do we ship from? 

We ship most products from our facility in MA. However, we do have warehouses on the West Coast and South East. 

How long does my order take to ship? 

Most orders ship within 24 hours. Freight orders can take 2-3 business days to ship 

Can I cancel my order? 

Please contact us as soon as you know you want to cancel. We will try our best to cancel your order but there may be times when your item has already left or is already loaded into the freight truck. If too much time has passed and your order has shipped, our return policy would apply.

My order has not arrived, where is it? 

Please check the invoice sent from sales@sharptool.com. At the bottom, you'll find a tracking number! Feel free to email us if you need to check on the status of the order. 

An item I'm looking for is not listed in the store. Help! 

Please contact us at sales@sharptool.com. If there is an item you're looking for that is not listed, we will find it! 

 How long have we been in business? 

We've been in business since 1959. We're a third generation family owned business that takes pride in providing a superior customer experience.