FAQ

We we accept refunds? 

We do accept refunds if you are not totally satisfied with the product. If you would like to return the order, please email us at sales@sharptool.com.

Where do we ship from? 

We ship most products from our facility in MA. However, we do have warehouses on the West Coast and South East. 

My order has not arrived, where is it? 

Please check the invoice sent from sales@sharptool.com. At the bottom, you'll find a tracking number! Feel free to email us if you need to check on the status of the order. 

An item I'm looking for is not listed in the store. Help! 

Please contact us at sales@sharptool.com. If there is an item you're looking for that is not listed, we will find it! 

 How long have we been in business? 

We've been in business since 1959. We're a third generation family owned business that takes pride in providing a superior customer experience.